DXC Technology partners with KWI Life Insurance in Thailand to improve digital experiences

DXC Technology, a global technology services provider, has signed a five-year contract with KWI Life Insurance Public Company Limited (KWI) in Thailand to implement an integrated software solution with DXC Assure for Life and Wealth.

DXC Assure for Life and Wealth on AWS cloud will help KWI leverage the DXC ASSURE Digital Platform with full capability in delivering digital services and solutions to attract, retain and provide customers with a consistent digital experience as well as strengthen the company’s initiative to become the digital financial and insurance solution provider of choice for Thais.

“KWI aims to bring solutions that serve the specific needs of our clients. This new platform provides a distinctive and compelling digital customer experience, and the agility to scale services quickly as required. Our collaboration with DXC and AWS will allow us to broaden our portfolio of digital solutions to meet our clients’ specific needs, including receiving information at a touch of a button and personalised policies," Antonio Hang Tat Chan, vice chairman and CEO of KWI Public Company explained.

He added, "The company and team will commit and continue to offer its current products and plan to expand its competitive solutions in the future. We tactically intend to be recognised as a trustworthy company by streamlining our operations to achieve sustainable growth."

As part of the King Wai Group, a Hong Kong conglomerate with a corporate history of more than 35 years, KWI recently acquired Manulife Thailand and has developed business synergies in life insurance, general insurance, asset management and real estate development in Thailand.

“We are committed to unlocking opportunities for innovation for KWI Life Insurance while reducing costs over time and look forward to supporting KWI with their expansion plans in Thailand.

DXC brings industry expertise, software and modernisation services together with our ecosystem of partners to provide solutions that enable each insurer’s digital transformation objectives,” Apichart Arunkunarax, DXC Technology managing director and country general manager added. KWI is the first DXC Assure for Life and Wealth customer on AWS cloud in Southeast Asia, and a cornerstone in DXC’s growth strategy. This combined capability presents an opportunity to do similar migrations to AWS cloud, creating a unique differentiator for DXC.

“This paves the way for AWS and DXC to further accelerate cloud-enabled transformations for insurers in ASEAN. As one of Southeast Asia's cloud implementors, DXC is a trusted advisor to leading enterprises and organisations in ASEAN and we are delighted to support DXC as they help our joint customers digitally transform into cloud-native businesses,” Conor McNamara, AWS ASEAN managing director added.

“Today’s insurance companies are leveraging AWS Cloud to launch new digital customer experiences and create personalised insurance products, while nimbly responding to regulatory changes. With the scalability, security, and breadth and depth of AWS services, King Wai Life, will be able to improve customer experiences in an agile manner while remaining cost-efficient," Pete Murray, FSI, AWS ASEAN head said. 

Related Articles:
Mirum Thailand beefs up digital strategy with Tawin Tusnajareon as MD 
Publicis Groupe Thailand appoints co-CEOs amidst leadership shuffle