YouTrip reveals vibrant new look and features with YouTrip 2.0 launch

Multi-currency e-wallet YouTrip has given its signature physical card and app interface a makeover with YouTrip 2.0 as it looks to provide users with a more seamless, safer and convenient digital banking experience.

The card features a new and modernised look that accents a transparent window that symbolises the limitless possibilities YouTrip users can experience with their trusted travel payment companion, it said in a statement. The revamped look is the first the card has seen since it was launched five years ago. 

The app, which has also seen a refresh, now features an even more intuitive interface where users can easily manage their expenses, enjoy exchange rates for over 150 currencies and all YouTrip perks within one integrated platform.

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“With the increasing adoption and reliance on digital wallet, users’ needs and expectations have also evolved over the years. YouTrip 2.0 is part of the company’s agile and iterative approach to product development and improvement based on user feedback, and market trends and preferences as we embark on our fifth year with the Singapore market," said Caecilia Chu, the CEO and co-founder of YouTrip

"Equipped with enhanced security features, the improved app and modernised physical card is part of YouTrip’s ongoing efforts to build a secure, borderless multi-currency e-wallet that promises the best rates, all day,” she continued.

Under YouTrip 2.0, users will now receive a complimentary virtual card immediately upon application’s approval. This allows new users to enjoy the best rates for all online payments without having to wait for the arrival of their physical card.

Created with a different 16-digit PAN number from the physical card, the virtual card can be locked, terminated and replaced instantly, without the logistical hassle of a physical card.

This means that users can choose to separate their digital purchases from the physical card and perform secure digital payments in an even more seamless manner. Apple Pay and Google Pay will also be rolled out in Q3 2023, further enabling users to enjoy the perks and convenience of the virtual card.

A separate dual-lock kill switch feature has also been integrated into the platform to complement the physical-virtual cards system. Users can lock and terminate either of the cards without restricting the other, allowing travellers to still have the means to pay with minimal inconvenience caused in the event of an unfortunate event.

Users will also receive instant payment notifications, allowing them to manage their expenses 24/7, flag potential fraudulent activities within the platform and lock the card(s) to prevent further misuse in the event of a potential compromise.

A slew of new features will also be rolled out over the next couple of months, starting with the waiver of ATM withdrawal fees ton 15 June. 

To celebrate the launch of YouTrip 2.0, the company has also launched a contest to find the 'Best Rates Boss'. Participants need only share on social media why they deserve to be titled the 'Best Rates Boss', the one who manages to find the best rates whenever and wherever, to win a set of round-trip Singapore Airlines flight tickets to anywhere in the world they desire as well as SG$5,000 YouTrip spending credits. 

Recently, ShopBack appointed Jeremy Lim as its head of marketing, Singapore. In his role, Lim will manage a team of 18 people across ShopBack's online affiliate and the recently launched in-store payment feature. He reports directly to Fern Nannaphat, country general manager, Singapore. 

Lim was formerly country manager at YouTrip for over a year, and previously took on the roles of head of marketing and marketing manager in the company. During his time as head of marketing at YouTrip, Lim was responsible for the company's overall marketing activities, including user acquisition and budgeting, according to his LinkedIn. He was also tasked with sourcing and negotiating marketing partnerships in Singapore, as well as managing local and regional media communications of all company milestone announcements.

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