Indosat Ooredoo and Google Cloud team up to accelerate digitalisation in Indonesia

Indosat Ooredoo and Google Cloud have joined forces to accelerate digital transformation across consumer and enterprise segments in Indonesia. As part of the partnership, both parties will digitally transform by creating a marketplace of  tailored software-as-a-service offerings with a goal of fully digitising SMBs from the day they register their businesses and at every stage of their business journeys.

This may include building an online presence with Google My Business, boosting their productivity with Google Workspace, expanding, and automating their businesses with AI/ML, as well as delivering better customer service with smart data analytics in the Cloud, among others.

At the same time, Indosat Ooredoo and Google Cloud will build a portfolio of 5G edge computing solutions that bring together Indosat Ooredoo’s network, Google Cloud’s technologies, and edge computing to help enterprises address real business challenges across industries. By bringing Google Cloud compute and capabilities to the edge, businesses can move infrastructure from centralised locations to these edges and run applications closer to end-users, and build industry-changing experiences in retail, healthcare, manufacturing, entertainment, and more. Another key aspect to this pillar of the partnership sees Indosat Ooredoo and Google Cloud exploring the development of B2B security managed services to advance their resilience and protect companies from cybersecurity risks.

The third focus of this partnership is to digitally transform Indosat Ooredoo's own operations. To continue on its own path to innovation and build a cloud-first organisation, Indosat Ooredoo will modernise its infrastructure and applications on Google Cloud. In particular, Indosat Ooredoo and Google Cloud will define a clear roadmap for advanced data analytics modernisation and AI/ML adoption that will not only enable the telecommunications leader to improve its core operations, costs, and customer experiences, but also help the company advance its position in the telecommunications ecosystem and enable it to identify and maximize new business model opportunities in future.

Ahmad Al-Neama, president director and CEO of Indosat Ooredoo said through this partnership, Indosat Ooredoo will offer SMBs new cloud-based, and 5G enabled digital solutions designed that will empower new business models and enable them to tap new markets and opportunities that would not have been possible before. "We look forward to a long and fruitful relationship with Google that will accelerate digitalisation among SMBs and Indonesia’s transformation into a digital society," he added.

“The key to delivering next-generation applications and creating new customer experiences with Indosat Ooredoo is our shared culture of innovation. We’re excited to work with Indosat Ooredoo to help digitise businesses of all sizes in Indonesia and help the company create new engines for long-term innovation and growth,” said Rob Enslin, president, Google Cloud.

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