Bupa Hong Kong elevates Andrew Merrilees to MD

Bupa Hong Kong has promoted Andrew Merrilees as managing director.

In his new role, Merrilees will lead the company’s transformation to underpin Bupa’s unique position in Hong Kong to deliver a holistic healthcare experience with both health insurance through the Bupa brand and health provision through Quality HealthCare. Merrilees will also engage the Hong Kong team to realise Bupa’s sustainability goal to make a better world as a trusted and responsible healthcare partner, advocating for community and planet health.

Prior to the promotion, Merrilees was general manager of Bupa’s insurance business in Hong Kong. With over 25 years of experience in the insurance and consultant industry, Merrilees has led the company towards customer-centric innovation around comprehensive health solutions in Hong Kong and has driven significant growth in the insurance business.

“I feel honoured to be recognised by the team to deliver on the ambitious plans we have put in place. Our One Bupa approach we are building in Hong Kong of healthcare provision and insurance is aimed at delivering a step-change in customer experience. We are building towards giving our customers something unique in the market,” said Merrilees.

Speaking of the business of Bupa Hong Kong, Merrilees said the company had become more innovative, making it more accessible and a better experience for our customers.

“We are curating a holistic healthcare ecosystem beyond health protection to empower one-stop, end-to-end health and care. We’ll expand Bupa branded Medical Centres which are leading the market in quality care, and will focus on controlling costs for our customers. We are excited to see our purpose of helping people live longer, healthier, happier lives and making a better world come into fruition in the years to come," Merrilees added.

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