7-Eleven Malaysia implements Alipay+ nationwide in all MY stores

Ant Group, the operator of Alipay+, is set to launch its newest expansion of Alipay+ coverage to all 7-Eleven stores in Malaysia facilitated by Razer Merchant Services.

Razer Merchant Services (RMS) is the business-to-business solution of Razer Fintech and through the partnership, aims to facilitate the integration of Alipay in all 2,400 7-Eleven stores in Malaysia.

Speaking on the partnership, Lee Li Meng, chief executive officer of Razer Fintech said, “Razer Merchant Services strives to facilitate the digital transformation of Malaysian businesses through our partnership with Alipay+. Our collaboration deepens the close relationship with 7-Eleven and empowers it to tap into the vast opportunities of the digital economy by offering convenient payment for locals and tourists, enhancing the overall experience and driving growth.”

Customers possessing the four leading Asian digital wallets including AlipayHK (Hong Kong SAR), GCASH (Philippines), Kakao Pay (South Korea) and TrueMoney (Thailand) are now able to make purchases effortlessly at 7-eleven with their home digital wallets.

“7- Eleven Malaysia is thrilled to enhance the traveler experience as tourists return to our beautiful country. By expanding Alipay+ coverage to all our stores, we are providing a seamless and convenient digital payment solution for visitors from around the world,” said Chan Chee Weng, assistant general manager of in-store services at 7-Eleven Malaysia.

“We understand the importance of a seamless, digital in-store experience, and through this expansion, we aim to make every visit to 7-Eleven Malaysia a delightful and hassle-free experience for both local customers and international tourists,” Chan added.

Don't miss: Alipay+ extends foodpanda partnership to Malaysia to enhance customer experience

7-Eleven Malaysia currently has an established presence in the country, with an extensive range of stores in multiple cities nationwide where each store offers travel essentials such as travel-sized toiletries, phone chargers and travel adapters in addition to the classic convenience store products of snacks and beverages.

Alipay+ is being implemented in over 80,000 merchant touchpoints in Malaysia, including established travel destinations such as Klang Valley, Johor Bahru and Penang, where such merchants are part of diverse range of industries such as retail, F&B and hospitality.  Additionally, local and international brands such as Tealive, MyNEWS and Watsons are utilising the Alipay+ platform as well.

The incorporation of Alipay+ will provide Asian tourists with a more seamless digital travelling experience, which is synonymous with Malaysia’s 2023 goal to welcome 16.1 million tourists to the country.

“With growing coverage of Alipay+ in Malaysia, we’re connecting more Asian travellers to local merchants, helping to position Malaysia as a travel destination of choice and unlocking new opportunities for local businesses. 7-Eleven is the ideal travel partner for tourists as they travel like a local around Malaysia and they can now enjoy a more digitally enhanced experience at these stores,” said Dr. Cherry Huang, general manager of Alipay+ offline merchant services at Ant Group.

“We will continue to enable more local merchants to integrate Alipay+ and promote a positive digital ecosystem between our partners, businesses and travellers,” Huang added.

With its induction made by Ant Group in 2020, Alipay+ aims to allow local businesses, small and medium-sized businesses in particular, to process a wide range of mobile payment methods and reach over a billion regional and global consumers through one-time integration and simple technical adaption. Including Malaysia, Alipay+ is also widely accepted in destinations such as Singapore, the Chinese mainland and Macao SAR.

The news comes just as Alipay+ extends its foodpanda partnership to Malaysia.This partnership aims to allow foodpanda Malaysia’s customers to enjoy food and grocery deliveries by paying through Touch ’n Go eWallet.

This comes as contactless payments are becoming more prevalent over the past few years. Users of Touch ’n Go eWallet are now able to purchase food and daily essentials through foodpanda Malaysia. Customers can also enjoy instant cash discount at checkout via Touch ‘n Go eWallet when placing orders on foodpanda.

This partnership will allow foodpanda Malaysia to tap into Touch ’n Go eWallet’s over 18 million registered users.

Foodpanda Malaysia’ CEO, Sayatan Das said that it is committed to providing its customers with the convenience of having their food and daily essentials delivered right to their doorstep. “We strive to be 1% better each time and add value to our customer’s experience. This time, it is to give them more options in payment methods,” he added. Moreover, he explained that encouraging the adoption of digital payment, it allows for the convenience and safety of millions of the brand’s merchants, riders and customers," Das said. 

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