The art and science of connecting with consumers
Marketing-interactive.com

Latest Magazine Dot Archive dot Marketing Events dot Events Calendar dot Senior Appointments dot Tip off


NEW BLOG: The Volatile Customer

By: Tony Kelly, Malaysia
Published: Aug 11, 2009
Blog - Our gritty new blog on customer service fails, The Volatile Customer, kicks off today with an up close look at how Malaysia's TM handles a pretty standard customer service call. We're naming and shaming to help highlight the importance of branding from the boardroom to the call centre.



Latest stories by Tony Kelly: